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About us

About

Our Story

Delta Care was established in 1991 by Dr. and Mrs. Baki and continues to thrive as a family-run business. With extensive experience in the National Health Service, they have brought their knowledge and expertise to delivering high-quality care.

Starting with Lancashire County Council, Delta Care has expanded across the North West, ow offering a full range of domiciliary, residential, nursing and wellbeing day care services to meet the diverse needs of our community.

Our Mission

Family is at the heart of everything we do. Together we are a flexible, honest and compassionate care team. Opportunities for career development in a supportive environment. With you we can achieve our goals of supporting the local community.

What our service users think:

The only previous experience i have had with Carers was with my Mum and Husband. both were end of life. Never did I ever think I would need a carer, even after a stroke that took my left eye sight and further TIAs - mini strokes leaving me with tremors. Before I was referred to Delta Care, I was just sitting in my chair dehydrating, forgetting to eat. I was fiercely independent and that often led to regular falls. The hardest thing I ever had to do was to accept help. Everyone at Delta Care from the Office to the carers has helped me to remain Independent while they helped me with whatever I needed doing. I would highly recommend Delta Care for their expertise and professional attention to detail, unconditional care and from my perspective, I feel as though I matter. Thank you.

S S (Client), Chorley

Really good care company they look after my disabled brother with respect and care would recommend

D R (Brother of a Client), Southport

Hi I’m writing this to say thank you from mum Phyllis to all the carers who visit my mum especially the young lady I met this evening while visiting mum her name is Annie /Qurat Ul mum has complex issues including having a stoma and suffering from Alzheimer’s amongst other issues and isn’t always the easiest person to deal with especially when she doesn’t know the person that is trying to help her. So the staff of carers especially Annie who I have met and Jenny who I haven’t who come morning and evening to minister to mums needs are excellent in what they do. Unfortunately mum doesn’t always get the same person which doesn’t help with her Alzheimer’s but everyone does their best for her it would be lovely for mum if Annie and Jenny could come to see her every day as she is better with continuity. A big thank to all at Delta Care for all they do for mum.

T I (Family of a Client), Southport

My sister‑in‑law stayed here for a few weeks of respite, and the care was exceptional. The staff were genuinely kind, attentive, and compassionate, making a difficult time so much easier for our family. The home is spotless, welcoming, and has a lovely, happy atmosphere. We’re truly grateful for the wonderful support she received and would highly recommend this care home.

A W (Family of a Resident), Victoria House Care Home

Really happy about the care and environment. Staff were really friendly, patient and caring. Home clean and welcoming. Definitely will send my mum again for respite care.

C N (Daughter of Resident), Victoria House Care Home

Lovely home, staff very caring like a home from home

G S (Resident), Victoria House Care Home

We are inspected and regulated by the CQC

All of our branches are regulated and periodically inspected by the Care Quality Commission (CQC). This ensures that we consistently meet national standards of safety, quality, and effectiveness in the services we provide.

Meet our team

Penelope Baki

Managing Director

Adam Baki

Operations Director

Laura Pilkington

Operations Manager

Muhammad Chaudhry

Group Finance Manager

Kat Nicholls

Registered Manager

Stacey Stansfield

Registered Manager

Laura McGuinness

Registered Manager

Sheron Holt

Registered Manager

Sahil Salhotra

Registered Manager

Sanam Abbas

Registered Manager

Patricia Dixon

Registered Manager

Sue Williams

Manager

Claire Burns

Deputy Manager

Natasha Whalley

Registered Manager

Beverley Smith

Quality and Compliance Officer

Kayleigh Savitsky

HR Officer

Sidra Meer

Compliance Officer

Join Our Team

At Delta Care, our people are at the heart of everything we do. As an Investors in People Gold awarded organisation, our staff are our top priority. Whether you’re an experienced carer or starting your journey in the care sector, we provide full training, ongoing development, and career progression opportunities.

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